Quick Answers


Hours of Operation During COVID-19

While our offices are not open to the public, ACRC remains open for business. If you would like to speak to someone please call us at (916) 978-6400. Please click here for our business hours and staff directory.


Economic Stimulus Information for Supplemental Security Income (SSI) Beneficiaries

Individuals who are receiving SSI need to be aware of several key elements related to the stimulus payment:


Service Provider Message COVID-19 SIR Reporting

The Department of Developmental Services (DDS) has issued a new Directive regarding the reporting of special incidences related to COVID-19. This Directive supersedes any previous training or correspondence provided by ACRC. The Directive calls for regional centers and all providers to complete a special incident report (SIR) for any of the following events, even if the incident does not otherwise meet California Code of Regulations, Title 17 reporting:


Minimum Wage Increase
Effective January 1, 2020

Effective January 1, 2020 the minimum wage in California will increase from $12.00 in 2019 to $13.00 in 2020 per hour for employers with 26 or more employees and from $11.00 to $12.00 per hour for employers with 25 or less employees. Regional center service providers that are currently paying a wage below these amounts  may be entitled to an increase. Please review the information below to determine the steps necessary to apply for a rate adjustment.


How to Access an Encrypted Email Sent From Alta California Regional Center (ACRC)

To ensure the protection of sensitive client information, any email containing client identifying information sent to an email address outside of ACRC must be encrypted.  ACRC uses Barracuda Email Encryption Service.


Recruiting Volunteer Members for the Board of Directors
Help Lead ACRC

ACRC’s Governing Board is comprised of ACRC clients, parents, and community members.  Our Board represents people in a large and very diverse community that includes the following ten Northern California Counties:  Sutter, Yuba, Yolo, Alpine, Sierra, Sacramento, El Dorado, Placer, Nevada, and Colusa.