E-Billing – Service Provider Electronic Billing System

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The web-based E-Billing system is on a secure website which encrypts all data being sent back and forth between service providers and Alta California Regional Center. This online system is a more efficient way for service providers to be reimbursed for services provided, which eliminates the need for paper invoices and checks.

In addition to being environmentally friendly, service providers can access billing and pay history online through the internet.  

To use the E-billing system, you must first complete the eBilling Enrollment Form.

E-Billing Training Documents

Service Provider Administration – Covers the basics of logging in and managing and assigning user roles.

Invoicing – Covers the basics of invoicing, calendar unit types, and looking up invoice and payment history.

Dashboard Navigation - Covers the basics of navigating the eBilling dashboard.

If you have any questions after reviewing the documents, please feel free to contact us by clicking the Send Message button or contact your assigned fiscal assistant.

Payment Schedule

ACRC processes payment for service months in arrears with the following payment dates:

  • Invoices submitted by the 8th calendar day of the month will have a payment issued no later than the 15th of the month
  • Invoices submitted after the 8th calendar day of the month will have a payment issued no later than the last business day of the month

Please note that payments may take up to two business days for the EFT to process with your bank. On occasion ACRC may process payments earlier than the 15th but this needs to be considered an exception and should not be understood as a basis for future payment timings.