Carrier of Last Resort

AT&T is asking the State to let it stop being the Carrier of Last Resort (COLR) potentially impacting much of California (see this map of affected areas). A COLR is a telecommunications service provider that stands ready to provide basic telephone service, commonly landline telephone service, to any customer requesting such service within a specified area. Furthermore, the Carrier of Last Resort (COLR) obligation ensures that everyone in California has access to safe, reliable, and affordable telephone service.

Residents may have other options, but in some rural locations this could leave individuals without access to important telephone communication services. If you are interested in learning more here is a link to the Public Utilities Commission information. If you could be impacted by this decision and would like to share feedback you can submit comments online.