Is Remote Monitoring a Duplication of SLS/ILS Service?

Remote support services use technology to provide assistance from another location instead of having staff physically present. This enables individuals being served to live more independently with greater confidence, privacy, and inclusion. It increases their access to services and support, provides flexible options, and reduces the need for in-person support when it is safe and appropriate.

ACRC has both SafeinHome PB5007and SimplyHome PA2743 vendored for technology-enabled remote monitoring supports.

Are remote monitoring services duplicative of existing regional center funded Independent Living Services and Supported Living Services?

Remote monitoring is not duplicative when it is authorized as a distinct support that replaces, reduces, or supplements in-person hours and meets an unmet IPP need—such as overnight safety, medication reminders, stove safety, elopement alerts, or emergency response when no staff are present.

It is duplicative if the regional center pays SafeinHome PB5007/SimplyHome PA2743 for the same thing an ILS or SLS provider is already authorized and billing to do—for example, paid SLS staff doing overnight supervision while remote monitoring is also billed as overnight supervision, with no reduction or distinct purpose.

Best practice: authorize it in the IPP as a separate technology-enabled support, identify which risks/goals it addresses, specify who responds to alerts, and adjust ILS/SLS hours if the remote monitoring replaces in-person support.