Message to Clients and Community Partners on COVID-19

Dear ACRC Clients and Families,
While our offices are not open to the public for meetings or visitors, ACRC remains open for business. As always, we are committed to serving our clients and our community. If your service needs have been impacted by the COVID-19 pandemic, please contact your Service Coordinator by phone or email and request a brief review of your Individual Program Plan. As a proactive measure to support clients who are impacted with school and Day Program closures, ACRC has automatically increased the authorized hours for Day Care, Personal Assistant (PA) in lieu of Day Care (for clients 22 and older), and Respite Services. Please continue to visit our website for future updates. We will get through this together!

Governor Newsom Outlines Six Critical Indicators the State will Consider Before Modifying the Stay-at-Home Order and Other COVID-19 Interventions

Expanding Access to Testing Laboratory Testing Facilities in California

For the latest information on things like education, employment, and COVID-19 testing, visit the official California website on COVID-19.

In-Home Respite Options during COVID-19

  • Agency Respite
    • the best option when the family does not already have a provider in mind
  • Employer of Record (EOR)
    • the best option when the family has someone identified to provide in-home respite.
  • FMS Respite

Families First Coronavirus Response Act – passed March 18, 2020

  • Free Testing for COVID-19
  • Unemployment Aid
  • Nutrition Assistance

If you need food assistance, refer to food assistance by county list below:

Additional food assistance resource:

All County Directors Welfare Letter: The purpose of this All County Welfare Directors Letter (ACWDL) is to inform counties of the expedited implementation of Electronic Benefits Transfer (EBT) online purchasing which will be available to EBT cardholders statewide on April 28, 2020.

If you are in need of emotional Support, call 1-800-273-8255​ or visit this website

If you need assistance with paying rent or bills, visit, or for additional services, visit

Pandemic Unemployment Assistance through CARES Act


New guidance was just issued by the California Department of Public Health on hospital visitations that now allows for a support person to accompany a person with disability when that person is hospitalized due to Covid-19. The All-Facilities letter can be read here.

During this COVID-19 public health crisis, we wanted to share with you an informational form created by Michelle Ballan, PhD, Professor, School of Social Welfare & Family, Population and Preventive Medicine Stony Brook University to collect and summarize vital information about an individual that can be provided to the care team in the hospital. Please click below to access this fillable disability form for your completion.

This form was developed in conjunction with Emergency Room (ER) and hospital physicians, individuals with Intellectual and/or Developmental Disabilities (I/DD) and parent advocates. It is designed to be an informational support tool for individuals with I/DD who may need to go to the ER or be hospitalized due to symptoms of COVID-19.

Get the Form in English

Get the Form in Spanish

Please help us maintain a healthy work environment. Your well-being is our priority! In person meeting requirements have been waived until June 10, as directed by DDS (DDS Directive on In-Person Meetings). You can request for a meeting:

  • Over the phone
  • Using video conference

Click on the DDS Directive on Requirements Waived letter listed below to learn more. Contact your Service Coordinator to determine which option is best for you.

Resources for families with school-age children:

Educational Resources (from CAPTAIN and Santa Ana Unified School District):

Help prevent the spread of respiratory diseases like COVID-19 by practicing these health tips:

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. 
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect frequently touched objects and surfaces.
  • Stay home when you are sick, except to get medical care.
  • Wash your hands often with soap and water for at least 20 seconds.

Learn how to clean and disinfect your home with this video on proper techniques. 

Your can learn more about the Coronaovirus Disease through the Center for Disease Control and Protection website. Stay up to date on the latest information issued by the California Department of Public Health.

Read the facts about COVID-19 in a “plain language” format in English and Spanish.