Alta California Regional Center (ACRC) is required under Welfare and Institutions Code Sections 4700-4730
to have a fair hearing procedure. If you are a consumer or a potential consumer of a regional center or his/her parent, guardian,
conservator, or representative, you have the right to appeal any decision made by the regional center affecting the consumer or potential
consumer that you feel is illegal, discriminatory, or not in his/her best interests.
A fair hearing is initiated by filling out the ACRC "Fair Hearing Request" form and submitting it to the Director. Assistance in filling
out the form is available to you. You must submit your request for a fair hearing within thirty (30) days from the day you were notified
of the regional center decision.
FAIR HEARING RIGHTS
Alta California Regional Center (ACRC) is required under Welfare and Institutions Code Sections 4700-4730 to have a fair hearing procedure.
If you are a consumer or a potential consumer of a regional center or his/her parent, guardian, conservator, or representative, you
have the right to appeal any decision made by the regional center affecting the consumer or potential consumer that you feel is illegal,
discriminatory, or not in his/her best interests.
Fair Hearing Rights
During the fair hearing procedure you have the following rights:
1. A right to written notice, in a language that you can understand, of regional center fair hearing proceedings.
2. A right to written notice, in a language that you can understand, of all decisions made in any regional center fair hearing procedure.
3. A right to an interpreter, at regional center expense, if you do not speak English.
4. A right to attend and participate in all fair hearing proceedings.
5. A right to a public hearing except at the request of the claimant or authorized representative or when personnel matters are to
be discussed.
6. A right to be represented by person(s) of your choice, at your expense.
7. A right to call and examine witnesses, to introduce exhibits, to cross examine opposing witnesses and to have any relevant evidence
admitted.
8. A right of access to regional center records.
If your fair hearing request is postmarked or received by ACRC no later than ten (10) days after receipt of the notice of proposed
action, your services will continue up to and including the tenth (10th) day after receipt of the certified mailing.
If you have any questions, please call Alta California Regional Center at (916) 978-6400
Complaint Process
You can file a complaint:
A complaint is governed by California law (W.I. §4731) and must be completed within a specific time frame. A complaint cannot
be filed to resolve disputes where other appeal procedures already exist in law.
Write to "Client's Rights Advocate" c/o ACRC, 2135 Butano Drive, Sacramento, CA 95825, or let a Regional Center employee know you
want to file a complaint. |
